Terms of Service

Effective November 4, 2026

These terms govern your use of HPM Shop and any purchase you make here. By placing an order, you agree to them.

Our products

Everything we sell is printed to order through our production partner, Printful — nothing is pre-made or held in stock. Because of that, color, texture, and placement can vary slightly from the product photos on this site; that’s normal for print-on-demand goods, not a defect on its own.

Pricing and payment

All prices are listed in Canadian dollars (CAD) and are processed securely through Stripe. We reserve the right to correct pricing errors on this site at any time before your order is confirmed. If a pricing error is discovered after you’ve paid, we’ll contact you with the choice of paying the correct price or receiving a full refund.

Order acceptance

Receiving an order confirmation doesn’t guarantee we can fulfill it — we may need to cancel an order (for example, if a product becomes unavailable) and will issue a full refund if we do.

Shipping and returns

See our Shipping Policy and Refund & Return Policy — both are part of these Terms.

Intellectual property

The designs, logos, and content on this site belong to Human Planet Media and may not be copied, reproduced, or used elsewhere without our written permission.

Limitation of liability

Our products are provided “as is.” To the extent permitted by law, our total liability to you for any claim related to an order is limited to the amount you paid for that order. We aren’t liable for indirect, incidental, or consequential damages.

This doesn’t limit any right you have under Ontario or Canadian consumer protection law that can’t be waived by agreement.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, regardless of where you’re ordering from.

Changes to these terms

We may update these terms from time to time; the current version always applies to orders placed after an update.

Contact

[email protected] — Human Planet Media, P.O. Box 28, Mattawa, ON P0H 1V0.