Refund & Return Policy
Effective November 4, 2026
Every item in our shop is printed to order after you buy it — nothing is pre-made. Because of that, we can’t accept returns or exchanges for the wrong size, the wrong color, or a change of mind. Please check the size chart on each product page before ordering.
What is covered
If your item arrives damaged, or has a print or manufacturing defect, we’ll make it right with a free reprint or a full refund — your choice.
To request one:
- Email [email protected] within 30 days of delivery, with your order number.
- Attach a clear photo showing the issue.
- We’ll submit it to our print partner and get back to you with the outcome — usually within a few business days.
You don’t need to mail anything back to us.
Lost packages
If your tracking shows no movement and it’s past the estimated delivery window, email us within 30 days of that estimated delivery date and we’ll look into it.
Wrong address at checkout
If a package is returned to our print partner because of an incorrect or incomplete address, we’ll reach out — reshipping may carry an additional cost if the address error was on the order.
Refund timing
Approved refunds go back to your original payment method through Stripe and typically show up within 5–10 business days.