Answer every enquiry the moment it arrives.
A contact form waits to be filled in. The Front Desk™ starts the conversation. It works out what each visitor actually needs, answers in your voice, and hands you the serious ones ready to call — while you are still on the job.
What The Front Desk™ does
Every service business has the same problem: the enquiry arrives at the worst possible moment, and whoever replies first usually wins.
It listens first
Ready to book, comparing prices, or just looking. Three different visitors should not get the same reply, and here they don’t.
It answers straight away
Day or night, in under a minute. Urgent goes straight through to you. Comparing gets an honest range. Ready gets a time.
It hands you the good ones
What they need, where, how soon, and how to reach them — in one message, ready for the morning. No more “hi, please contact me.”
This page is running one right now.
This is ours, working, taking real enquiries. Use it and you see what your customer would see. Your message reaches us, sorted the same way yours would reach you.
See it in your industry.
The questions change. The job doesn’t: work out what the visitor needs, ask only what that justifies, and hand the owner a lead that is already graded.
Trades
Every trade gets three kinds of caller on one phone: something is wrong now, wants a price, or is only looking. They should not all get the same reply.
- Urgent gets two fields, and you get a call-now alert
- Comparing gets an honest price range
- Browsing gets a guide, and no phone number is asked for
Painters
Built for a real Uxbridge painting company. Three taps decide what gets asked next and how fast he calls back, because someone ready to book and someone still choosing colours want different things.
Try Superior Interiors’ Front Desk →Live on its own site
This one belongs to a real business, so it lives on his page and not in a demo here.
Motion Works
Our own motion-graphics line uses a lighter version: pick what applies (logo animation, product ad, explainer, pitch video), leave a name and email, done.
Try the Motion Works Front Desk →Live on its own page
Real enquiries, logged before they are mailed, with a phone number as the fallback if anything fails.
Dance company
It is the start of the season, which means registration, trial classes and the same fee question forty times. This is what a studio’s Front Desk would do with all of it.
- Registrations sorted from the pile and marked ready
- Trial-class families get a call, not a form
- Fee and timetable questions answered instantly
Northlight is a made-up company for illustration.
Restaurant
Panda Tummy is our fictional restaurant brand. Tonight’s order, a catering enquiry and a menu browser are three very different customers, and only one of them is worth a phone call in the middle of service.
- Orders go straight to the kitchen
- Catering enquiries get pulled out as the big ones
- Menu browsers get the menu and an offer
Who it’s for
Any business where a good enquiry is worth real money and a slow reply costs it: trades, studios, clinics, consultants, arts organisations, professional services.
It installs on your site. Nothing for you to maintain, and no software seat to pay for every month.
Want The Front Desk™ on your site?
Tell us what you do. We’ll show you what your Front Desk™ would say, and what it would take.